Shipping and Returns Policy

Thank you for shopping at attitude.works [a brand of 3Dimens]. This Shipping and Returns Policy outlines our procedures regarding the shipment of your orders and the process for returning items.

1. Shipping

1.1 Shipping Locations: We currently offer shipping within India.

1.2 Shipping Methods: Orders are shipped via standard shipping services provided by our trusted courier partners.

1.3 Shipping Costs: Shipping costs are calculated based on the weight of your order and the delivery location. The shipping cost will be displayed at checkout before you complete your purchase.

1.4 Shipping Time: Orders are typically processed within [2] business days. Once processed, the estimated shipping time is [2] to [5] business days, depending on your location. Please note that these are estimated delivery times, and actual delivery may vary.

1.5 Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track the status of your shipment.

1.6 Shipping Delays: While we make every effort to ensure timely delivery of your orders, please note that shipping delays may occur due to factors beyond our control, such as weather conditions, holidays, or unforeseen circumstances.

2. Returns

2.1 Return Eligibility: We accept returns within [10] days from the date of delivery. To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.

2.2 Return Process:

(a) Initiating a Return: To initiate a return, please contact our customer service team at contact@attitude.works within [2] days of receiving your order. Please provide your order number and the reason for the return.

(b) Return Authorization: Once your return request is approved, we will provide you with a return authorization number and instructions on how to return the item.

(c) Return Shipping: You will be responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that your return is received.

2.3 Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return is approved, a refund will be processed to your original method of payment within [3-7] business days. Please note that shipping charges are non-refundable.

2.4 Exchanges: We currently do not offer exchanges. If you would like to exchange an item, you will need to return the original item for a refund and place a new order for the desired item.

3. Contact Us

If you have any questions or concerns about our Shipping and Returns Policy, please contact us at contact@attitude.works or contact@3dimens.shop

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